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CBMS ERP Helpdesk

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Track, prioritize, and solve customer tickets
Helpdesk - Ticket Management App
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Features:

- Process tickets through different stages to solve them.
- Add priorities, types, descriptions and tags to define your tickets.
- Use the chatter to communicate additional information and ping co-workers on tickets.
- Enjoy the use of an adapted dashboard, and an easy-to-use kanban view to handle your tickets.
- Make an in-depth analysis of your tickets through the pivot view in the reports menu.
- Create a team and define its members, use an automatic assignment method if you wish.
- Use a mail alias to automatically create tickets and communicate with your customers.
- Add Service Level Agreement deadlines automatically to your tickets.
- Get customer feedback by using ratings.
- Install additional features easily using your team form view.

₦ 5,000.00 5000.0 NGN ₦ 5,000.00

₦ 5,000.00

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    Important Notes

     A new Company Database is automatically created when you order a Software Package from the shop and Login details sent to your email, login to the new database and on Apps page you can activate the Software purchased.

     If you want this module or app to appear in your existing database first login to your database and visit the Apps page to search for this module name and click Activate or Install   

     To order now select the correct Currency for your Country  from the Top right corner or use USD if your country is not available . Default Standard Package Price is shown, 

    You can purchase extra addons or extra users  to top up your existing database by contacting us or opening a Support Ticket